Frequently Asked Questions
IS HAIREGEN SUITABLE FOR ME?Hairegen is suitable for men and women of all ages. See MANUAL for excluded medical conditions. Please consult the following hair loss scale chart:
WHAT HAPPENS IF I STOP USING THE DEVICE?A short period without using Hairegen will have no adverse effect. Permanent stop will result in relapse to the natural state of the hair before treatment.
WHAT ARE THE SIDE EFFECTS?No side effects. At the beginning, some discomfort and tingling from the micro currents may be felt.
WHAT IS THE RECOMMENDED TREATMENT REGIME?From 3 minutes once a day and up to 8 minutes twice a day, depending on the your stage of the treatment.
WHAT IS THE DIFFERENCE BETWEEN THE TREATMENT PROFILES?The difference is in the duration and intensity of the treatment – micro currents level.
HOW OFTEN DOES THE CARTRIDGE HAVE TO BE REPLACED?The cartridge is intended for 6 months of 10 minutes a day usage. For an ongoing use (not beginning ) a cartridge should be sufficent for roughly a year.
HOW LONG CAN THE DEVICE OPERATE WITHOUT CHARGING?The device can operate for a week or two after being fully charged (depending on the program).
HOW QUICKLY WILL I RECEIVE MY NEW HAIREGEN?Shipping time can vary depending on international and British air mail policies. We are committed to shipping all orders within 4 business days.
HOW CAN I TRACK MY SHIPMENT?Upon shipping of the parcel, you will be supplied with a tracking number to follow its progress.
CAN I RETURN THE DEVICE IF I DONT LIKE IT? WILL I BE REFUNDED?In case you are not satisfied with the results after six months of use and have fulfilled the terms as described in section 9 of the T&Cs, you will be fully refunded, upon return of the device to the seller, deducting shipping & handling fees.
DO YOU HAVE MONEY BACK GUARANTEE?Yes we do. Please read the TERMS AND CONDITIONS on our website section 9.
WHO IS THE MANUFACTURER OF THE HAIREGEN DEVICEPilogics Limited Partnership. Registered in Israel. Address: 30 Hacharoshet, OR YEHUDA 6037597. Website: WWW.PILOGICSLTD.COM